Frequently Asked Questions

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URA & Taxes

What is Efris?
EFRIS stands for Electronic Tax Invoicing and Receipting System. It is a digital system implemented by tax authorities in to automate the generation and submission of electronic tax invoices and receipts. EFRIS is designed to enhance tax compliance, minimize tax evasion, and provide real-time monitoring of transactions in order to improve tax collection and administration.

Why do I need to integrate my business system with EFRIS?.
Integrating your business system with EFRIS is necessary to comply with tax regulations and gain insights into the financial health of your business. This integration facilitates seamless reporting and ensures compliance with tax requirements. It is mandatory for all VAT registered tax payers to enroll on the system.

Who is required to be on Efris?
Business to Business (B2B), Business to Government (B2G), Business to Consumer (B2C) in Uganda to issue e-receipts or e-invoices.

system related

What’s the difference between business manager and business assistant cloud?
Business assistant cloud is a web-based software that provides real-time access from anywhere with an internet connection, while the business manager is a locally installed application that can operate without requiring an internet connection.

What is a point of sale (POS) System?
A point of sale (POS) system refers to a combination of hardware and software used by businesses to facilitate sales transactions. The hardware includes devices such as tablets, barcode scanners, printers, touch screen displays, and more, while the software manages the sales process, inventory, and customer data.

Do I get support in case I encounter a problem with the system?
Absolutely, at Komusoft, we have a dedicated and well-trained technical support team available 24/7 to assist you with any issues or queries you may have. You can contact us at any time for prompt assistance and guidance, ensuring a smooth experience with the system.
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